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Track Your Claim

Enter your claim reference and the email address or phone number you submitted with.

Look Up Your Claim
Provide the details from your original submission so we can verify your request.
Your privacy and security are important to us.
We verify your details against the original submission before showing anything.
Frequently Asked Questions

It's in the confirmation email we sent when you submitted, and it was also shown on the confirmation page right after you submitted.

Your tracking link stays active for the life of your claim, so you can check its status at any point until it's finalised.

Reach out to our warranty team using the contact details on this page - have your serial number handy and we'll find your claim for you.