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Warranty Claim Submission

1
Your Details
2
Product
3
Fault
4
Evidence
5
Collection
6
Declaration
7
Review & Submit
1Your Details
We send your confirmation and tracking details here.
Your job card or internal reference.
2Product
If we recognise the serial number the type is set automatically.
3Fault Questionnaire
Choose the product type in section 2 and the matching questions will appear here.
Is the vehicle smoking?
Is the turbo leaking oil?
Was silicone used on the unit?
Is there a lack of power?
Does the turbo boost correctly?
Is the turbo making a noise?
Is the engine smoking?
Is the injector leaking fuel?
Are there starting issues?
Is the vehicle heavy on fuel?
Is there a lack of power?
Is the engine misfiring?
4Evidence
Clear photos of all four sides of the unit and its serial number plate are required. JPG, PNG, WEBP or HEIC up to 15MB each.
Front view
Click or drop a photo
Change photo
Left view
Click or drop a photo
Change photo
Right view
Click or drop a photo
Change photo
Back view
Click or drop a photo
Change photo
Serial number plate
Click or drop a photo
Change photo
Additional photos
Damage close-ups, installation, etc.
Click to add photos
Videos
MP4, MOV or WEBM up to 60MB.
Click to add videos
Additional documents
Diagnostic reports, job cards (PDF).
Click to add PDFs
Proof of purchase
Invoice or receipt (PDF or photo).
Click to add
Change file
5Collection & Delivery
How will the unit get back to us? The fields below change based on your answer.
Please allow 1-3 business days.
Thanks - we'll match this claim to the unit already in our hands using the serial number above.
6Declaration & Signature
7Review & Submit
Your claim request will be reviewed by our warranty team. You'll receive a confirmation email with your claim reference, and we'll contact you if anything else is needed.